Account Manager responsible for hard and soft service delivery at NHS Nightingale Hospital. Overseeing operational delivery and managing a service team in a busy NHS environment.
About the role
- Account Representative responsible for expanding book of business through converting competitors' clients. Building relationships and managing medium-sized accounts in industrial products sector.
Responsibilities
- responsible for building or expanding their book of business through converting competitors' business
- expanding their assigned medium-sized accounts to become large accounts
- fosters customer satisfaction by maintaining customer contact and managing customer expectations
- increases revenue and profitability through generation of new business and further development of existing accounts
- generates new leads by networking, cold calling, researching various directories and internet sites
- routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction
- understands complex requirements from customers for preparation of customized quoting
- delivers effective sales presentations and ensures technical requirements are met
- assists with on-site troubleshooting of customers' concerns
- works with and coordinates vendor resources to build relationships and support sales
- performs other duties as assigned
Requirements
- typically requires a bachelor's degree and zero (0) to two (2) years of experience or an equivalent combination
- knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products
- excellent written and verbal communication skills
- a proficient understanding of key sales principles and best practices
- ability to influence customers, while maintaining healthy relationships
- ability to take initiative and work with limited direction
- ability to multitask and manage time well
- ability to use Microsoft Office
- valid driver's license required
Benefits
- options for healthcare coverage
- 401(k)
- tuition reimbursement
- vacation
- sick
- holiday pay
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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