Sales Operations Manager structuring CRM data and enhancing lead processes at trafficdesign GmbH. Collaborating with sales, marketing, and management to optimize customer data flow.
FF
Hybrid Sales Operations Manager
Posted 8 hours ago
About the role
- Sales Operations Manager responsible for CRM optimization and process automation at fintech startup. Collaborating across departments to enhance efficiency and data management.
Responsibilities
- CRM ownership: You will take responsibility for our HubSpot CRM, including continuous optimization through automations, improved data quality, and tailored system configuration in close collaboration with Product, Business Intelligence and Engineering.
- Process optimization: Together with the team you will design, document and continuously improve sales and partner management processes to increase efficiency and transparency.
- Automation & tools: You identify recurring tasks immediately and automate them using tools such as Zapier, Heyflow or FastBill to make workflows smarter.
- Tool landscape: You keep an eye on our tool landscape, evaluate existing systems and ensure everything is seamlessly integrated and aligned with our business needs.
- CRM support & point of contact: As the primary contact for CRM topics, you support the sales and partner teams in day-to-day work and help resolve technical or process-related issues quickly.
- Translating complex business requirements: You translate complex business requirements into clear workflows, automations and structures in the CRM.
- Reporting & insights: By creating reports and dashboards, you support data-driven decision making.
- Cross-functional collaboration: You work closely with other teams to design and successfully implement new sales processes, funnels and lead routing systems.
Requirements
- 3–5 years of experience in Sales Operations, Revenue Operations or a similar role — ideally in a B2B or SaaS environment.
- At least 1 year of experience with HubSpot CRM, and strong familiarity with automation tools such as Zapier, Heyflow, etc.
- Basic knowledge of SQL or Python is a plus, but a strong analytical mindset is more important.
- You are agile and can juggle multiple cross-team projects simultaneously.
- With your problem-solving skills you are not afraid to implement solutions directly.
- Business-fluent German and English.
Benefits
- Competitive salary & benefits: A competitive compensation package and a range of additional benefits that support your success and well-being.
- Flexible working time & workation: Trust-based working hours, 30 days of vacation and the possibility to work from anywhere — whether from home or on workation.
- Security & prosperity: Company-supported pension plan, employee discounts and regular team events for social interaction.
- Support for you and your family: Access to our Employee Assistance Program (EAP) for you and your dependents — for all life situations.
- Grow with us: Regular training and language courses to advance your personal and professional development.
- Modern work environment: Work flexibly from our modern Berlin office or from home — with the technical equipment you need to do your job.
- Dynamic team: A highly motivated, international team that values collaboration, open communication and a positive work environment.
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