Social Behavior Change Manager designing and implementing health communication interventions for adolescents at Tiko. Focusing on behavior change for sexual and reproductive health in Nigeria within a hybrid work environment.
About the role
- Regional Installation Manager overseeing installation projects and managing installation teams at Ferguson. Ensuring timely completion, quality standards, and customer satisfaction in multiple locations.
Responsibilities
- Lead all installation work and projects across the region to ensure timely completion within budget
- Drive productivity and adherence to SOPs to meet company standards
- Review project profitability and POC jobs for revenue and cost alignment
- Implement and improve processes for operational efficiency, quality, and customer satisfaction
- Maintain communication with sales, technical, logistics, accounting, and other partners
- Oversee project scheduling, progress updates, and customer expectations throughout installation
- Ensure compliance with safety requirements, installation standards, and company policies
- Stay current on product knowledge, best practices, and industry trends
- Assist with forecasting, reporting, and strategic planning with leadership
- Partner with vendors and external contacts for installation success
- Participate in inventory controls, equipment audits, and operational reviews
- Foster a culture of accountability, collaboration, and high performance within the team
Requirements
- Bachelor’s degree in a business-related field or equivalent experience
- 5+ years of leadership experience managing field operations, installations, logistics, remodeling, or related teams
- Strong understanding of residential building standards and installation best practices
- Experience with activity-based performance metrics, process improvement, and Lean methodologies
- Proven ability to collaborate across multiple business units and influence operational outcomes
- Excellent analytical, problem-solving, and decision-making skills
- Outstanding written and verbal communication skills with all levels of staff and leadership
- Ability to coordinate with vendors, contractors, and external partners
- High regards for quality assurance, customer service, and continuous improvement
- Strong interpersonal, time-management, and organizational capabilities
Benefits
- health insurance
- dental
- vision
- paid time off
- life insurance
- 401(k) with a company match
- mental health coverage
- gender affirming benefits
- family building benefits
- paid parental leave
- associate discounts
- community involvement opportunities
Job title
Job type
Experience level
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Degree requirement
Location requirements
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