Professional Business Support Administrator at FCA ensuring smooth operations through effective administration and project coordination within the supervision department.
Responsibilities
Providing administrative support to the management team and wider department. This will include coordination of activities, diary management for the managers and other secretarial and general administrative tasks
Liaise with internal and external stakeholders, dealing with conflicting meetings and working within tight deadlines
Working collaboratively with colleagues, providing ad hoc support on exciting projects and initiatives across the department, and contributing to meaningful work
Liaison with the R&I Head of Department’s PA, cross directorate PBSs and the Directorate’s office to ensure that the business needs of the division are met
Ensuring the smooth running and coordination of the department
Supporting department recruitment activities such as raising roles on the appropriate systems, liaising with HR regarding interviews and associated diary management
Reinforce departmental compliance to FCA business policies, for example abiding by comms policies, business continuity processes and timesheet completion and ensure key messages are cascaded to the Department
Requirements
Minimum: Prior experience in professional business support roles or other relevant administrative and coordination experience
Proven experience in diary management, ensuring schedules and communications are well-organised.
Prior experience of handling confidential and sensitive information with discretion, maintaining confidentiality across all communications and documentation
Essential: Proven experience demonstrating strong communication (written and verbal) and organisational skills to support smooth operations
Excellent IT skills, including sound knowledge of Word, Excel, Outlook, SharePoint and other similar packages, and able to get up to speed quickly with new systems
Strong stakeholder and relationship management skills, both with internal and external stakeholders, with a professional approach with the ability to adapt communication style accordingly
Ability to work on own initiative, prioritising, working under pressure and to tight deadlines whilst maintaining accuracy
Flexible and willing to take on new tasks and responsibilities and to adapt to change
Ability to identify priority tasks for the Department and understand how their role fits into wider FCA objectives
Benefits
25 days annual leave plus bank holidays
Hybrid model with up to 60% remote work
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle
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