Sales Support Manager providing administrative support to account managers and sales teams in a tech service provider. Enhancing operational efficiency in a dynamic international environment across various countries.
About the role
- Professional Business Support Administrator at FCA ensuring smooth operations through effective administration and project coordination within the supervision department.
Responsibilities
- Providing administrative support to the management team and wider department. This will include coordination of activities, diary management for the managers and other secretarial and general administrative tasks
- Liaise with internal and external stakeholders, dealing with conflicting meetings and working within tight deadlines
- Working collaboratively with colleagues, providing ad hoc support on exciting projects and initiatives across the department, and contributing to meaningful work
- Liaison with the R&I Head of Department’s PA, cross directorate PBSs and the Directorate’s office to ensure that the business needs of the division are met
- Ensuring the smooth running and coordination of the department
- Supporting department recruitment activities such as raising roles on the appropriate systems, liaising with HR regarding interviews and associated diary management
- Reinforce departmental compliance to FCA business policies, for example abiding by comms policies, business continuity processes and timesheet completion and ensure key messages are cascaded to the Department
Requirements
- Minimum: Prior experience in professional business support roles or other relevant administrative and coordination experience
- Proven experience in diary management, ensuring schedules and communications are well-organised.
- Prior experience of handling confidential and sensitive information with discretion, maintaining confidentiality across all communications and documentation
- Essential: Proven experience demonstrating strong communication (written and verbal) and organisational skills to support smooth operations
- Excellent IT skills, including sound knowledge of Word, Excel, Outlook, SharePoint and other similar packages, and able to get up to speed quickly with new systems
- Strong stakeholder and relationship management skills, both with internal and external stakeholders, with a professional approach with the ability to adapt communication style accordingly
- Ability to work on own initiative, prioritising, working under pressure and to tight deadlines whilst maintaining accuracy
- Flexible and willing to take on new tasks and responsibilities and to adapt to change
- Ability to identify priority tasks for the Department and understand how their role fits into wider FCA objectives
Benefits
- 25 days annual leave plus bank holidays
- Hybrid model with up to 60% remote work
- Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
- Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
- 35 hours of paid volunteering annually
- A flexible benefits scheme designed around your lifestyle
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