About the role

  • Professional Business Support Administrator at FCA ensuring smooth operations through effective administration and project coordination within the supervision department.

Responsibilities

  • Providing administrative support to the management team and wider department. This will include coordination of activities, diary management for the managers and other secretarial and general administrative tasks
  • Liaise with internal and external stakeholders, dealing with conflicting meetings and working within tight deadlines
  • Working collaboratively with colleagues, providing ad hoc support on exciting projects and initiatives across the department, and contributing to meaningful work
  • Liaison with the R&I Head of Department’s PA, cross directorate PBSs and the Directorate’s office to ensure that the business needs of the division are met
  • Ensuring the smooth running and coordination of the department
  • Supporting department recruitment activities such as raising roles on the appropriate systems, liaising with HR regarding interviews and associated diary management
  • Reinforce departmental compliance to FCA business policies, for example abiding by comms policies, business continuity processes and timesheet completion and ensure key messages are cascaded to the Department

Requirements

  • Minimum: Prior experience in professional business support roles or other relevant administrative and coordination experience
  • Proven experience in diary management, ensuring schedules and communications are well-organised.
  • Prior experience of handling confidential and sensitive information with discretion, maintaining confidentiality across all communications and documentation
  • Essential: Proven experience demonstrating strong communication (written and verbal) and organisational skills to support smooth operations
  • Excellent IT skills, including sound knowledge of Word, Excel, Outlook, SharePoint and other similar packages, and able to get up to speed quickly with new systems
  • Strong stakeholder and relationship management skills, both with internal and external stakeholders, with a professional approach with the ability to adapt communication style accordingly
  • Ability to work on own initiative, prioritising, working under pressure and to tight deadlines whilst maintaining accuracy
  • Flexible and willing to take on new tasks and responsibilities and to adapt to change
  • Ability to identify priority tasks for the Department and understand how their role fits into wider FCA objectives

Benefits

  • 25 days annual leave plus bank holidays
  • Hybrid model with up to 60% remote work
  • Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
  • Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
  • 35 hours of paid volunteering annually
  • A flexible benefits scheme designed around your lifestyle

Job title

Business Support Administrator

Job type

Experience level

Mid levelSenior

Salary

£25,000 - £33,333 per year

Degree requirement

High School Diploma

Location requirements

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