Customer Support Engineer at Scality, passionate about Linux and cloud technologies, guiding customers through technical challenges. Join a global team to protect and access data securely.
About the role
- Merchant Services Specialist providing technical support for merchants at Paysafe. Handling account reporting, resolving complex technical issues, and collaborating with various teams.
Responsibilities
- Email & phone support
- Merchant account reporting, instruction and operation support
- Perform problem determination with the customer as well as conduct investigations into complex technical issues
- Providing support to Account Management & Sales teams
- Working with Compliance team, Payments team, Legal and IT to resolve merchant issues
Requirements
- Professional written and verbal communication skills for a high-profile environment
- Fluency in English
- Ability to build professional, personable merchant relationships
- Knowledge of how to professionally deal with confidential information
- Strong decision-making, organizational, and problem-solving skills
- Flexibility, agility, and proactivity in a fast-paced environment
- Ability to work independently and collaboratively while meeting high performance expectations
Benefits
- 25 days annual paid leave
- 4 days paid volunteering time a year through our Paysafe Giving initiative
- health insurance
- sports card
- team events
- company discounts
- variety of soft skills, business and technical training programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Technical Support Engineer focusing on operations within a critical infrastructure team. Maintaining 24/7 operations for international clients in a dynamic environment.
Technician Support IT primarily responsible for maintenance and user support in an industrial setting. Working for an inclusive company focused on creating sustainable jobs for the disadvantaged.
Support Technician for final user equipment at SONDA. Solving incidents and configuring technology services under Sonda's model.
Technical Support Engineer providing support for Optix clients in a hybrid role. Managing technical issues and enhancing user experience with the Optix platform.
Summer Intern providing hands - on technical support in a large international enterprise environment. Opportunity to develop strong customer service and troubleshooting skills.
Technical engineer resolving customer concerns and improving internal tooling at Vercel. Collaborating with teams to drive solutions and enhance user experience.
Senior Product Life Cycle Support Engineer at GE Vernova driving engineering initiatives and managing product - focused programs. Engaging with cross - functional teams to improve effectiveness and coordination in engineering functions.
Senior Product Life Cycle Support Engineer at GE Vernova improving engineering function effectiveness through cross - functional programs. Utilizing technical and analytical skills to improve product - focused initiatives while collaborating with various stakeholders.
Credentialing Support Analyst maintaining compliance files for healthcare professionals at Anders Group. Managing credentialing, compliance, and data management in a hybrid work environment.