Technical Support Engineer focusing on operations within a critical infrastructure team. Maintaining 24/7 operations for international clients in a dynamic environment.
About the role
- Customer Support Engineer at Scality, passionate about Linux and cloud technologies, guiding customers through technical challenges. Join a global team to protect and access data securely.
Responsibilities
- Help and guide the customers on technical and functional challenges
- Dive into several OpenSource stacks
- Partake in R&D projects at different stages (requirements, technological barriers, product evolution, prototype testing)
- Prove new and disruptive solutions.
Requirements
- Bachelor level or 5 years experience
- In-depth Linux system administration (4+ years experience)
- Management of large/high availability distributed environments
- Skilled in Shell, Python or whatever triggers your fancy
- Full English proficiency (Written and Spoken)
- Knowledge on one or several of these technologies: Kubernetes / Docker / Elasticsearch / Grafana / Redis / MongoDB / SaltStack / Ansible / S3
- Ability to work in a distributed and diverse team
- Prior knowledge on networking, NAS/SAN technologies, service load-balancing, web services, SMB, a definitive +
Benefits
- sports and wellness programs
- “social responsibility” programs
- generous benefits packages
- team building and get together events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Technician Support IT primarily responsible for maintenance and user support in an industrial setting. Working for an inclusive company focused on creating sustainable jobs for the disadvantaged.
Support Technician for final user equipment at SONDA. Solving incidents and configuring technology services under Sonda's model.
Technical Support Engineer providing support for Optix clients in a hybrid role. Managing technical issues and enhancing user experience with the Optix platform.
Summer Intern providing hands - on technical support in a large international enterprise environment. Opportunity to develop strong customer service and troubleshooting skills.
Technical engineer resolving customer concerns and improving internal tooling at Vercel. Collaborating with teams to drive solutions and enhance user experience.
Senior Product Life Cycle Support Engineer at GE Vernova driving engineering initiatives and managing product - focused programs. Engaging with cross - functional teams to improve effectiveness and coordination in engineering functions.
Senior Product Life Cycle Support Engineer at GE Vernova improving engineering function effectiveness through cross - functional programs. Utilizing technical and analytical skills to improve product - focused initiatives while collaborating with various stakeholders.
Credentialing Support Analyst maintaining compliance files for healthcare professionals at Anders Group. Managing credentialing, compliance, and data management in a hybrid work environment.
Support Engineer responsible for on - site IT support and video conferencing systems maintenance in Lisbon, Portugal. Resolving tickets and assisting high level users in hybrid workplace settings.