Customer Support Engineer providing technical support for Ovation products and maintaining customer satisfaction at Emerson. Engaging with clients to solve technical issues and enhancing operational capabilities.
About the role
- Customer Support Engineer at Scality, passionate about Linux and cloud technologies, guiding customers through technical challenges. Join a global team to protect and access data securely.
Responsibilities
- Help and guide the customers on technical and functional challenges
- Dive into several OpenSource stacks
- Partake in R&D projects at different stages (requirements, technological barriers, product evolution, prototype testing)
- Prove new and disruptive solutions.
Requirements
- Bachelor level or 5 years experience
- In-depth Linux system administration (4+ years experience)
- Management of large/high availability distributed environments
- Skilled in Shell, Python or whatever triggers your fancy
- Full English proficiency (Written and Spoken)
- Knowledge on one or several of these technologies: Kubernetes / Docker / Elasticsearch / Grafana / Redis / MongoDB / SaltStack / Ansible / S3
- Ability to work in a distributed and diverse team
- Prior knowledge on networking, NAS/SAN technologies, service load-balancing, web services, SMB, a definitive +
Benefits
- sports and wellness programs
- “social responsibility” programs
- generous benefits packages
- team building and get together events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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