About the role

  • Sales Supervisor maximizing customer experience and team performance at Farmers. Leading the team to achieve results through mentoring and effective communication.

Responsibilities

  • Supervises assigned team members to maximize positive customer experience for both internal and external customers by identifying, understanding, and resolving inquiries
  • Focuses on risk acceptability guidelines and favorable profitable business results
  • Leads assigned team members to maximize team performance and company results
  • Effectively communicates company strategies related to products and philosophies to team members and monitors team’s understanding
  • Maintains risk selection and financial control integrity by reviewing and analyzing individual team member performance
  • Inspires, develops, and mentors assigned team members, and employees in other units as requested
  • Monitors all aspects of team performance, including but not limited to, customer experience, work product quality, efficiency, and compliance with established company and regulatory guidelines
  • Creates and implements plans to constantly improve team performance and develop individual team member skill sets
  • Accountable for ensuring team members meet individual and team performance goals
  • Responsible for regularly communicating individual performance to each team member and providing team performance information to assigned Manager or Director
  • Interacts with and responds to customer inquiries as requested
  • Partners with other leaders (within and across sites) to develop, pilot and execute improvements

Requirements

  • High School Diploma or equivalent required
  • Bachelor's degree preferred
  • Sales leadership experience along with a proven ability to drive results through coaching and leadership

Benefits

  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance

Job title

Specialty Sales Supervisor

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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