Manager of Sales Success focused on strategy and operational development within Sales organization. Aiming at enhancing customer satisfaction and optimizing support in Go-to-Market activities.
Responsibilities
Develop and implement a clear Sales Success strategy to strengthen customer focus, efficiency, and sales enablement.
Work closely with Sales, Product Management, Operations, and other departments to align on shared objectives.
Ensure data-driven sales management and continuous process improvement.
Build, develop, and optimize processes and structures within Sales.
Ensure consistent and efficient workflows to support the sales and customer journey.
Monitor key Sales Success KPIs.
Present relevant developments and results to executive management and other leadership bodies.
Requirements
University degree in business or a related field.
Several years of leadership experience in sales-related or operations-oriented roles.
Proven track record of supporting sales teams and improving operational efficiency.
Deep understanding of sales processes, customer service, CRM systems, and process optimization.
Experience in project and stakeholder management.
Benefits
Responsibility for quality assurance and continuous development of operational standards.
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