Hybrid VIP Project Lead, Business Operations

Posted last week

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About the role

  • VIP Project Lead supporting premium gifting and influencer seeding programs at Fanatics. Coordinating campaign assets and ensuring high-impact product deliveries to top-tier recipients.

Responsibilities

  • Collaborate with program owners as well as internal teams to execute quick-turn gifting and high-priority requests with speed, precision, and accuracy
  • Lead day-to-day operations across all gifting and seeding campaigns, including inventory intake, order flow, packaging, and fulfillment coordination
  • Monitor campaign forecasts and calendars to coordinate all asset and labor planning needs
  • Execute personalized packaging elements, including custom boxes, handwritten notes, and bespoke product configurations
  • Work in multiple internal systems and applications to process and track orders and inventory
  • Offer additional support with special handling projects as the business requires

Requirements

  • Experience in inventory management, tracking systems, fulfillment, and operations, with a strong emphasis on execution and logistics
  • Strong attention to detail and organizational skills
  • Solution-oriented and team-minded, with the ability to troubleshoot and maintain alignment across partnering teams
  • Recommend and implement process improvements across workflows, documentation, and logistics
  • Comfortable being active in a fast-paced fulfillment center environment
  • Obsessive about best-in-class fan experience across all touchpoints, supporting deep and broad customer engagement.

Benefits

  • Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.
  • Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

Job title

VIP Project Lead, Business Operations

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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