WalkMe Builder creating interactive digital guidance solutions for Australian clients. Manage projects from scope to go - live while ensuring user engagement and satisfaction with digital tools.
About the role
- Solutions Engineer supporting sales team by providing technical expertise and understanding customer challenges. Proposing effective solutions and delivering presentations on F5’s value proposition.
Responsibilities
- Articulate the F5 product strategy, messaging and positioning F5’s value proposition and solutions for customer business objectives
- Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – in-person/virtual presentations, white boards etc
- Mentor and educate sales teams on value of F5 solutions and business drivers
- Determine viability of opportunity and map out organizational structure. Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
- Consistently provide world-class customer service through the customer life cycle
- Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.
Requirements
- BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience
- Experience as a Pre-Sales Engineer
- Experience in traffic management and load-balancing technologies, e.g., F5, Citrix, Riverbed, Kemp, or others
- Knowledge of HTTP, web servers, and web applications
- Knowledge of associated protocols, e.g., TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, DNS, etc.
- Skills in Linux-/UNIX-based systems
- Skills in networking technologies, and Internet security products and services
- Experience with cloud providers (GCP, AWS, Azure, etc.)
- Microservices architecture, systems, and tools experience/knowledge (K8s, Docker, etc.)
- API development and/or management
- Experience in DevOps environment (understand tools, processes, culture)
Benefits
- More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits.
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