Head of Customer Care Insights for Starling Bank driving transformative improvements across the Customer Care division by analyzing performance and customer outcomes.
EV
Hybrid Customer Service & Administrative Clerk, Junior Real Estate Appraiser
Posted 2 months ago
About the role
- Junior Real Estate Expert supporting property appraisals and customer communication in Berlin. Evaluating properties under expert guidance with a focus on quality and growth opportunities.
Responsibilities
- Customer communication and service: you are the first point of contact for customers after they submit their order to us
- Support in preparing property appraisal reports under the guidance of experienced appraisers
- You help us evaluate properties (residential and commercial) in accordance with current legal requirements
- You review documents and determine the actual value of a property through your (growing) expertise and the application of various valuation methods
- You assist in drafting appraisal reports, analyzing all relevant factors of a property
- You have a passion for real estate and a strong interest in property valuation — with opportunities for advancement and further training
Requirements
- Good communication skills and a customer-oriented demeanor
- Coordination skills: you can juggle multiple requests, clients, and topics simultaneously
- Ideally: professional experience in the real estate sector
- Alternatively: experience with and strong interest in real estate; diligence and motivation to learn quickly
- Basic knowledge of real estate markets and valuation guidelines
- Structured and analytical working style and a strong commitment to quality
- Confident user of Google Workspace (Docs, Sheets, Drive)
Benefits
- A small, dynamic, highly motivated and supportive team
- If desired: development opportunities to become a certified appraiser or a team lead in customer service, etc.
- Significant salary increases and additional compensation components based on performance and responsibility
- Real scope to shape the role with influence on decisions and process improvements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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