Customer Service Specialist providing support via all channels at TDCX. Identifying customer needs and ensuring satisfaction with a focus on relationship building.
EA
Hybrid Engineering Support Specialist II
Posted 3 months ago
About the role
- Engineering Support Specialist II managing BOMs and supporting critical engineering tasks in a fast-paced environment. Collaborating on New Product Introduction projects with engineering teams.
Responsibilities
- Generate and maintain accurate bill of materials (BOM) for engineering projects, ensuring completeness, correctness, and consistency with project requirements.
- Manage product data management (PDM) systems, including organizing, updating, and controlling engineering documentation and design files.
- Create and manage work orders for engineering tasks and projects, coordinating with engineering teams to ensure alignment with project timelines and priorities.
- Collaborate with procurement teams to manage purchase orders (POs), including creating POs, tracking order status, and resolving any issues or discrepancies.
- Support engineering teams in sourcing and procuring components, materials, and equipment needed for projects, ensuring timely delivery and cost-effectiveness.
- Assist in inventory management and control, including tracking stock levels, monitoring usage, and replenishing supplies as needed.
- Provide administrative support to engineering teams, including scheduling meetings, organizing documentation, and facilitating communication within and across teams.
- Participate in process improvement initiatives to streamline workflows, enhance efficiency, and optimize resource utilization in engineering operations.
Requirements
- 3+ years of experience in a similar Engineering support role, preferably in a technology or manufacturing environment.
- Proficiency in using product data management (PDM and ERP) software and tools, such as SAP, Oracle Cloud, Agile, and Enovia.
- Proficiency in using Microsoft Office Suite and other business software tools.
- Capable of creating new product SKUs and Bill of Material (BOM) using established PLM and SAP systems as well as track and manage engineering BOM changes throughout all lifecycles.
Benefits
- Resideo provides comprehensive benefits, including life and health insurance
- life assistance program
- accidental death and dismemberment insurance
- disability insurance
- 401k Plan
- vacation & holidays
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