Clinical Relations Partner improving patient care quality and experience at Intermountain Health by managing complaints and quality improvement initiatives. Coaching caregivers in service recovery and compliance management.
About the role
- Partner-level role leading growth strategy for power clients at ERM. Driving performance and delivery in the North American power sector.
Responsibilities
- Define and lead the POD strategy, including three-year account plans and annual growth plans for each account in the POD.
- Own overall POD performance, including sales, pipeline, service diversification, revenue, margin, and relationship depth and diversification.
- Analyze, and report performance metrics for disciplined and consistent POD strategy.
- Lead and inspire the POD team to deliver client outcomes, deepen relationships, and expand engagement across multiple buying centers.
- Actively drive two-way knowledge sharing, drive best practices and share lessons learned across the POD.
- Facilitate cross-selling strategies and integrated client solutions through strong internal partnerships and senior-level client engagement.
- Lead the execution of targeted sales and marketing initiatives to expand ERM’s presence within existing and new buying centers.
- Navigate ambiguity effectively, adapting strategies and execution plans in response to evolving market and client conditions.
Requirements
- Bachelor’s or Master’s degree in geology, planning, engineering, safety, science, business, or a related discipline.
- Minimum of 15 years of progressive experience in a consulting environment, with a strong focus on power sector clients.
- Demonstrated success building and expanding senior-level relationships across the power sector.
- Strong business acumen, with the ability to understand complex commercial, regulatory, and technical risks and opportunities.
- Proven track record of delivering multi-million-dollar annual sales, including winning large, complex, and strategic engagements.
- Recognized technical expertise and an established professional reputation within the marketplace.
- Willingness to work flexible hours and travel as required to support a regional, client-facing role.
Benefits
- paid time off
- parental leave
- medical, dental, vision, life, disability, AD&D insurance
- 401(k) or RRSP/DPSP
- other applicable benefits to eligible employees
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