Hybrid Junior Account Manager

at Ergotopia

• Job title: Junior Account Manager
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Koln, Germany

About the role

• Junior Account Manager supporting customers throughout the sales process in a dynamic e-commerce startup. Engaging with clients, developing leads, and optimizing sales strategies in the office furniture sector.

Responsibilities

• You accompany your customers through the entire sales process – from initial contact, product pitch and proposal preparation to closing and long-term account management.
• You handle incoming customer inquiries in a structured way and turn them into successful projects through sound consulting.
• You independently generate new leads, develop targeted outbound strategies and continuously expand your customer base.
• You build a stable sales pipeline and increase your close rate through consistent follow-up and targeted learnings.
• You develop sustainable relationships and position yourself as a reliable contact throughout the entire customer lifecycle.
• You identify improvement opportunities and contribute your own ideas to further develop our sales processes.

Requirements

• Your field of study is not decisive — what matters is your motivation and passion for sales!
• You already have some experience in phone-based B2B sales or active new customer acquisition.
• Ideally, you have initial exposure to CRM systems, adapt quickly to new tools and acquire product knowledge in a structured and fast manner.
• You impress in customer contact through clear communication, active listening and confident presence — including on the phone.
• You work in a self-organized way, stay focused when handling multiple inquiries and keep track of your sales pipeline.
• You have very good German language skills (spoken and written) and good English skills.

Benefits

• A job with purpose: contribute to our vision of making the (working) world “happy, healthy & productive”.
• Growth: the chance to take your career to the next level at one of Germany’s fastest-growing office furniture e‑commerce startups.
• Sales with perspective: you grow with every customer relationship, are given responsibility early and develop into a true sales expert in a learning-oriented environment.
• Personal development: a strong feedback culture and a monthly personal development budget of €50.00 including optional Bookbeat and Blinkist subscriptions to support your growth.
• Appreciation: a team that truly acts like a team. Company events, after-work get-togethers and a team-event budget at the department level – fun guaranteed!
• Wellbeing: office equipped with ergonomic furniture, air conditioning, an office dog policy and snacks & drinks.
• Additional benefits: Edenred card with a monthly €50.00 tax-free benefit or the option of an EGYM Wellpass.
• Discounts: employee discount across our portfolio — also available for friends & family — plus exclusive savings through Corporate Benefits access.
• Flexible arrangements: flexible working hours, hybrid work model (office & remote), 30 days of vacation and a workation option to explore the world.