Waste Account Manager in Caterpillar’s Cat Technology Division developing technology strategies for the Waste Industry and enhancing service offerings to key accounts.
Responsibilities
Develop and implement technology strategy for waste accounts
Translate the customer's feedback into a comprehensive technology strategy for key accounts.
Gain an in-depth understanding of the customer's business operations in order to recommend appropriate technology solutions.
Collaborate with internal teams and technology partners to drive sales
Coordinate with CAT Customer Solutions Core Region and Commercial Technology Teams to expand technology sales
Assist business and functional units in creating strategies based on customer feedback
Enhance waste service offerings for customers
Find opportunities to expand service options for waste accounts (e.g., Landfill Core Reports & Services).
Collaborate with Cat Digital to develop new reports for waste customers.
Growth in Cat Compaction & Cat Grade sales
Promote increased sales of Cat Compaction & Cat Grade directly from the factory.
Train dealers and customers on Cat Compaction and/or Cat Grade, including both content creation and hands-on sessions.
Promote Cat Command & Autonomy
Work with key accounts on solution adoption
Find use cases that drive positive outcomes for customers
Requirements
Broad expertise in Relationship Management & Customer Focus
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