About the role

  • Payouts Administrator facilitating payout requests and calculations at Equitable Bank. Joining a team redefining the future of banking with innovative solutions.

Responsibilities

  • The incumbent is responsible for all activities related to facilitating payout requests, including the accurate calculation of prepayment charges, preparation of payout statements, and follow-up to obtain full and/or shortfall payout funds.

Requirements

  • Prepare payout statements accurately within the specified turnaround timeframe
  • Update prepayment charge reference rates into applicable platforms as required
  • Handle inbound phone calls and emails from solicitors/notaries/financial institutions regarding payout and discharge/assignment inquiries
  • Conduct timely follow-up to obtain all past due payout funds. When necessary, reactivate mortgages and initiate collection for outstanding balances.
  • Diligently complete collection activity to obtain payout shortfalls
  • Work with Renewals and Internal Refinance teams to retain mortgages
  • Understand and follow policies, guidelines, and procedures

Benefits

  • Competitive discretionary bonus
  • Market leading RRSP match program
  • Medical, dental, vision, life, and disability benefits
  • Employee Share Purchase Plan
  • Maternity/Parental top-up while you care for your little one
  • Generous vacation policy and personal days
  • Virtual events to connect with your fellow colleagues
  • Annual professional development allowance and a comprehensive Career Development program
  • A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

Job title

Payouts Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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