Payouts Administrator facilitating payout requests and calculations at Equitable Bank. Joining a team redefining the future of banking with innovative solutions.
Responsibilities
The incumbent is responsible for all activities related to facilitating payout requests, including the accurate calculation of prepayment charges, preparation of payout statements, and follow-up to obtain full and/or shortfall payout funds.
Requirements
Prepare payout statements accurately within the specified turnaround timeframe
Update prepayment charge reference rates into applicable platforms as required
Handle inbound phone calls and emails from solicitors/notaries/financial institutions regarding payout and discharge/assignment inquiries
Conduct timely follow-up to obtain all past due payout funds. When necessary, reactivate mortgages and initiate collection for outstanding balances.
Diligently complete collection activity to obtain payout shortfalls
Work with Renewals and Internal Refinance teams to retain mortgages
Understand and follow policies, guidelines, and procedures
Benefits
Competitive discretionary bonus
Market leading RRSP match program
Medical, dental, vision, life, and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
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