Assisting in HR support tasks and benefits administration for Conduent, focusing on data organization and coordination skills. Collaborating with clients and meeting established procedures and standards.
About the role
- HR Advisor providing operational support for North America's divisions at Equisoft. Promoting employer branding and facilitating HR processes aligned with business priorities.
Responsibilities
- Act as ambassador of Equisoft's employer brand by supporting the employee experience
- Promote the values and culture of our organization
- Provide backup support to HRBPs during absences and vacations, ensuring continuity of HR services
- Independently coach and guide team leads and newly promoted managers on HR processes, policies, and best practices
- Advise first-time managers through basic performance management issues, including coaching conversations, feedback delivery, and documentation
- Provide advice and guidance to employees and managers on HR policies, procedures, and legislation
- Respond to employee inquiries and provide consultation on standard HR matters
- Support performance management processes and employee development initiatives
- Contribute to HR initiatives while operating in a supporting capacity
- Coordinate between employees, managers, and external parties (insurance providers, medical professionals) for all leave types
- Follow up on expired medical notes and ensure timely renewals
- Complete and submit long-term disability (LTD) claims and documentation
- Maintain regular contact with employees on leave, providing support and answering questions
- Track leave timelines and ensure compliance with legislative requirements
- Manage return-to-work processes and accommodation planning
- Maintain accurate leave records and reporting
- Participate in and contribute to HR projects and initiatives
- Provide input on the continuous improvement of HR practices, processes, and tools
- Support change management initiatives and organizational development efforts
- Stay informed regarding trends in human resources management and labour law
- Contribute insights and recommendations to HR strategy discussions
Requirements
- Degree in Human Resources, Industrial Relations, or related field
- 3-5 years of progressive HR experience, including some generalist experience
- Strong knowledge of labour and employment laws across multiple jurisdictions (Québec, Ontario, and the United States)
- Excellent proficiency in French and English (spoken and written)
- Experience coaching managers or facilitating training sessions is an asset
- Experience in IT environments or professional services is an asset
- Strong proficiency in Microsoft Office Suite and HRIS systems
- Excellent interpersonal, coaching, and consultation skills
- Ability to interpret and apply relevant laws, regulations, and policies
- Strong organizational and case management skills
- Ability to manage multiple priorities and meet deadlines
- Sound judgment and problem-solving abilities
- Discretion and ability to handle sensitive and confidential matters
Benefits
- Medical
- Dental
- Term Life/Personal Accident Coverage
- Wellness Sessions
- Telemedicine program
- Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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