Forderungsmanager handling B2B customer inquiries in Magdeburg. Engaging with clients to resolve payment issues and manage account status.
Responsibilities
Telephone contact with overdue customers
Clarification of the reasons for payment disruptions
Recording complaints and forwarding them to the responsible specialist departments
Applying dunning holds in accordance with the dunning process control
Sending invoice copies and explaining basic invoice details
Documenting and monitoring incoming payments
Requirements
Completed commercial vocational training is desirable, e.g., Office Clerk, Industrial Clerk, Office Management Clerk (m/f/d) or an equivalent qualification
SAP knowledge is an advantage
Service-oriented and communicative manner
Good command of German, both spoken and written
Benefits
Flexible working hours: Within business hours and subject to minimum team staffing you have flexible scheduling and your own working time account
Vacation: 30 days from the start - plus December 24 and 31 off
Permanent employment contract: Job security through corporate affiliation
Company pension scheme: Voluntary employer contributions for your financial security in retirement
Subsidized occupational disability insurance with a simplified enrollment process
Subsidy for the Deutschlandticket (regional public transport pass)
JobRad: Discounted bike leasing
Additional bonuses: Annual gratification
Corporate Benefits: Numerous discounts via the benefits portal for EOS employees
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