National Communication and Influence Manager overseeing PR and social media strategies for Moët Hennessy. Collaborating with brand teams to enhance visibility and engagement.
About the role
- Manage out-of-court receivables and customer complaints. Agree payment plans and prepare cases for court enforcement.
Responsibilities
- Pursue outstanding receivables in writing and independently handle complaints
- Conduct outbound and inbound telephone calls
- Independently arrange payment terms with our customers
- Identify and implement solutions for delinquent customers
- Record and process complex cases
- Perform out-of-court dunning procedures and prepare cases for court enforcement proceedings
Requirements
- Completed commercial or legal vocational training, e.g., office administrator, industrial clerk, legal assistant/paralegal, office communication clerk (m/f/d)
- Initial professional experience in debt collection
- Good written and spoken German
Benefits
- Flexible working hours: Within business hours and subject to minimum team coverage, you have flexible scheduling and an individual working-time account
- Vacation: 30 days from the start — plus off on December 24 and December 31
- Permanent employment contract: job security through corporate affiliation
- Company pension plan: voluntary employer contributions to support your financial security in retirement
- Subsidized occupational disability insurance with a simplified enrollment process
- Subsidy for the Deutschlandticket and JobRad: discounted bike leasing
- Additional bonuses: annual bonus
- Corporate benefits: numerous discounts via the benefits portal for EOS employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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