About the role

  • Responsable Après-Vente automobile supervisant 3 sites de concessionnaires en Ile-de-France et Hauts-de-France. Gestion des équipes et des performances pour atteindre les objectifs de qualité et rentabilité.

Responsibilities

  • Implement the overall policy set by Management
  • Organize the department and manage the teams
  • Monitor key performance indicators (turnover, margin, productivity, add-on sales, quality, etc.)
  • Oversee the department's financial management
  • Create and promote commercial/promotional initiatives
  • Monitor warranty reimbursements and after-sales receivables
  • Ensure customer follow-up, handle complaints and manage disputes

Requirements

  • Minimum 5 years' proven experience in a similar role
  • Proven ability to manage and motivate teams
  • Customer-focused
  • Valid driving licence (Category B)
  • Automotive technical qualification required

Benefits

  • Managerial (executive) status
  • Company car
  • RTT (additional time-off days)
  • Private health insurance (mutuelle)
  • Profit-sharing

Job title

Automotive After-Sales Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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