Technical Support Specialist providing troubleshooting and support for Kenwood Land Mobile products. Engaging with dealers and customers by providing technical assistance and training as needed.
About the role
- Customer Support Engineer at Emerson resolving engineering issues for control systems. Collaborating with customers and internal teams to provide troubleshooting and support.
Responsibilities
- Support a variety of product support functions and troubleshooting on control systems for customer issues
- Work with cutting edge control system technology, diagnose and resolve software, application, product and engineering problems
- Provide instruction to customers and internal teams
Requirements
- Bachelor's degree in engineering, computer science, or a similar technical educational curriculum, or relevant experience in lieu of education
- Legal authorization to work in the United States without sponsorship now or in the future
- Experience working with PLCs and/or DCS programming or support
- PMP, Microsoft, and/or Cisco certifications
Benefits
- We foster an environment that encourages innovation, collaboration, and diverse perspectives
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Variety of medical insurance plans, with dental and vision coverage
- Employee Assistance Program
- 401(k)
- Tuition reimbursement
- Employee resource groups
- Recognition
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Helpdesk Support Technician providing technical support and troubleshooting for desktop equipment in a healthcare company. Involves software and hardware issue resolution and deployment of desktop systems.
Support Analyst providing technical customer assistance via phone, email, and chat. Identifying issues and ensuring satisfaction while documenting interactions.
Associate Technical Support Engineer involved in trade life cycle and investment operations at EXL. Responsibilities include reconciliation and coordination of break investigations for public and private assets.
MLOps Support Engineer in charge of operational support for AI/ML solutions ensuring system stability in production. Responsible for monitoring and incident management of ML models and pipelines.
Communications Engineer providing primary in - country support for Kuwait military communications equipment. Engaging in technical assistance, monitoring, reporting, and maintenance for Patriot communications systems.
Technical Support Manager at CallRail leading a customer - facing support team in resolving client inquiries. Overseeing technical support and enhancing overall customer experience through effective team management.
Technical Support Engineer resolving customer issues for Orb's usage - based billing platform. Collaborating with Customer Success, Product, and Engineering teams to enhance customer support experience.
Lead subject matter expert efforts on Teradyne platforms and support Product Development process in Seoul, KR. Analyze trends for system reliability and provide customer support.
Senior Support Engineer providing technical support to dental practices at Overjet. Handling inquiries and troubleshooting issues while assisting with customer success requests.