MI
Mercari, Inc.Senior CRM Specialist
Senior CRM Specialist managing CRM initiatives for Mercari's product offerings including Merpay and Mercoin. Leading strategy and project execution for optimizing customer experiences.
About the role
- Configure the Salesforce environment in coordination with internal stakeholders
- Ensure continuous performance and security monitoring of the Salesforce platform
- Independently implement identified optimization opportunities
- Provide technical and methodological advice to internal stakeholders on Salesforce-related matters
- Analyze, design and implement solution designs in Salesforce
Requirements
- Degree in (business) informatics/ computer science or a comparable qualification
- Several years of professional experience administering CRM systems (ideally Salesforce)
- Experience with Microsoft 365 and preferably SAP BTP or similar platforms
- Knowledge of interfaces, integrations and cloud architectures is an advantage
- Analytical thinking, an independent working style and enjoyment of cross-system tasks
- Very good German and English skills, both written and spoken
Benefits
- A future-proof position at an innovative, globally well-positioned high-tech company with flat hierarchies and a positive hands-on culture
- Challenging and varied tasks in an innovative and collegial working environment
- Comprehensive onboarding as well as regular job-specific training and further education for continuous development
- Career opportunities as a specialist or manager, internal job market, talent pool
- Additional benefits such as an on-site gym with classes, free accident insurance, company pension scheme, canteen, parking garage, health management, company events and social programs, flexible hours with time-accounting, and the possibility to work remotely
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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