Manager II overseeing configuration and operational support in Business Solutions at Elevance Health. Leading analysis, coordination and performance of health plan operational activities.
Responsibilities
Manages the day-to-day configuration activities of the Business Solutions area of Health Plan Services
Analyzes business requirements and objectives towards determining the optimal configuration of the requirements used to support health plan operations
Coordinates and directs all configuration-related activities to meet project deadlines
Ensures that service levels meet agreed-upon standards with business owners
Conducts gap analysis discovery between business requirements and system functionality
Acts as the business subject-matter expert to other implementation initiatives, including conversion, and interface development
Hires, trains, coaches, counsels, and evaluates performance of direct reports
Requirements
Requires a BA/BS in Business Administration, Information Science, Computer Science, or Industrial Engineering
minimum of 7 years technical and/or systems experience
any combination of education and experience, which would provide an equivalent background
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