Customer Support Specialist for Coda managing inquiries via multiple digital platforms. Collaborating with teams to deliver efficient solutions while contributing to client success.
About the role
- Certified Peer Support Specialist role focusing on member wellness and recovery through education and advocacy. Engaging family support and collaborating with stabilization teams at Elevance Health.
Responsibilities
- Identifies opportunities for engagement of members and their families in forming a supportive, recovery network
- Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites
- Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions
- Acts as a resource for staff on decision making and problem solving
- Initiates and maintains contact with assigned individuals and providers to determine member’s response to services
Requirements
- Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role
- Peer Specialist Certification required
- Knowledge of care-coordination and case management concepts strongly preferred
- BA/BS or MBA preferred
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Representative supporting daily store operations for H&S Energy. Responsible for cashiering, maintaining store presentation, and fostering a positive customer environment.
Customer Service Representative providing exceptional service at H&S Energy gas station. Handling cashiering, store presentation, and maintaining customer satisfaction as a front - line staff member.
Customer Service Representative responsible for assisting clients with their health insurance inquiries via telephone. Ensuring excellence in service and compliance with regulations while documenting all interactions.
Customer Support Specialist at Uline providing exceptional customer service through order processing and inquiries. Collaborating with clients via phone, email, and chat to ensure satisfaction.
Customer Service Representative at Uline processing orders and inquiries and assisting customers through various communication channels. Ensuring customer satisfaction and becoming a product expert to answer queries effectively.
Bilingual Customer Support Specialist managing customer orders and inquiries for Uline. Ensuring high - quality service through effective communication and problem - solving skills.
Bilingual Customer Support Specialist at Uline delivering outstanding service and support to customers. Handling orders and inquiries effectively via multiple communication channels.
Customer Service Representative at Uline handling customer orders and inquiries in a collaborative call center. Communicating through various channels while being a product expert.
Customer Service & Sales Representative supporting customers at Stokke, a premium children’s products brand. Engaging with customers and driving sales through exceptional service.