Manager Process Improvement leading team to deliver advanced analytics insights for payment integrity at Elevance Health. Responsible for team development, performance management, and high - quality analytics delivery.
About the role
- Operations Director managing advisory operations at EisnerAmper. Responsible for strategic execution, stakeholder engagement, and team leadership to drive operational excellence.
Responsibilities
- Lead a large, dispersed team of administrative operations staff to elevate the team and increase their collective impact and contributions
- Collaborate with Advisory Leadership to prioritize and deliver strategic priorities for the advisory service line
- Build and maintain strong relationships with internal and external stakeholders, including clients, partners, and team members
- Identify and mitigate project risks, ensuring proactive resolution of issues
- Track project performance using appropriate tools and techniques, providing regular updates to senior management
- Drive process improvements and best practices within the service line
Requirements
- Bachelor's Degree with 10+ years’ experience in operations and execution in the professional services industry
- Prior management experience of 5+ years
- Masters Degree in Business/IT/related field a plus
- Strong proficiency in communicating with the ability to have a ‘big picture’ perspective
- Skilled in presenting complex analysis in a concise, insightful manner
- Hands-on experience in developing and leading strategic initiatives from inception through execution leveraging technology
- Proven experience in mobilizing and elevating large teams to increase impact while leveraging technology
- Attention to details and solid understanding of how business drivers impact KPIs
- Experience in building and delivering PowerPoint presentations to senior management
- Proactive, intellectually curious and driven professional who is self-directed and thrives in a challenging setting
- Effective leader, skilled communicator, proven relationship builder, and team player
- Strong critical thinking and problem-solving skills
- Passionate, positive attitude, with a deep desire to learn and teach
- Enjoys working in fast-paced environment; sense of urgency
- Excellent organization skills and attention to detail
- Ability to make thoughtful decisions, quickly
Benefits
- flexibility to manage your days in support of our commitment to work/life balance
- Culture that has received multiple top “Places to Work” awards
- Tools you need to succeed and the autonomy to reach your goals
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