Service Desk Support Engineer providing first and second - level technical support for a key customer expansion. Exciting opportunity with a Managed Service Provider headquartered in Sydney.
About the role
- Technical Analyst handling certification and flammability requirements in the automotive sector. The role includes technical activities ensuring compliance and coordination with engineering areas.
Responsibilities
- Perform technical activities related to the management of flammability certificates and reports, ensuring regulatory compliance, providing support, and aligning with engineering teams.
- Verify the consistency and accuracy of the database and the certificates/reports.
- Collect, interpret, and consolidate the technical evidence required for flammability certifications.
- Prepare regulatory reports, dossiers, and documentation packages for internal and external submissions.
- Support the analysis of regulatory requirements applicable to vehicles and components.
- Participate in the oversight of flammability tests with laboratories, suppliers, and internal teams.
- Interact with product engineering and technical specialists to clarify requirements, align solutions, and validate evidence.
- Contribute to the standardization of processes, templates, and checklists for the work package (WP).
Requirements
- Experience in homologation, certification, or vehicle safety activities.
- Ability to read and interpret technical standards.
- Intermediate to advanced English (for communication with global teams).
- Bachelor's degree in Mechanical, Automotive, Electrical, Production Engineering, or related fields.
- Hybrid work arrangement in São Bernardo do Campo, SP.
Benefits
- Medical insurance with co-payment for you and your primary family members (spouse and children).
- Dental coverage for you and your dependents.
- Pharmacy benefit with payroll discount.
- Access to Wellhub to support an exercise routine.
- Birthday day off.
- Meal allowance or food voucher.
- Payroll-deductible loan program.
- SESC partnership for personal enrichment activities.
- Life insurance.
- Transportation allowance or company shuttle.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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