About the role

  • Sales Support Specialist managing administrative support and customer inquiries at Cobalt Benefits Group. Collaborating with sales and marketing teams to streamline operations and enhance customer experience.

Responsibilities

  • Provide administrative support to the sales team, including managing schedules, preparing proposals, and handling correspondence.
  • Coordinate and process sales orders, ensuring accuracy and timely fulfillment.
  • Communicate with clients and partners to confirm offer details, answer inquiries, and provide updates on delivery or product availability.
  • Maintain and update Salesforce with customer information, sales activities, and pipeline data.
  • Generate reports for sales metrics, forecasts, and customer trends.
  • Collaborate with marketing, logistics, and finance teams to support cross-functional initiatives.
  • Assist with preparing materials for sales presentations.
  • Support with the completion and tracking of RFP’s.

Requirements

  • Bachelor’s degree in business administration, marketing, or a related field preferred.
  • 2+ years of experience in sales support, customer service, or administrative roles.
  • Proficiency in Salesforce or similar CRM systems.
  • Strong organizational skills with exceptional attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Benefits

  • Fantastic medical, dental, and vision insurance*
  • Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!
  • Company provided Basic Life and AD&D
  • Company paid Short-Term and Long-Term Disability**
  • Flexible Spending Accounts*
  • 401(k) Retirement Plan with up to a 6% employer-match**
  • WOW! (100% fully vested after 3 years)
  • 10+ paid holidays
  • Generous paid vacation and sick time
  • Annual Volunteer Paid Day
  • Annual Tuition Reimbursement
  • Annual Health and Wellness Reimbursement
  • Lots of fun company events

Job title

Sales Support Specialist

Job type

Experience level

JuniorMid level

Salary

$60,000 - $68,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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