Hybrid Operations Training Lead

Posted 3 weeks ago

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About the role

  • Operations Training Lead managing operational training programs for eBay’s Authenticity Guarantee. Leading initiatives across various functions with a focus on continuous improvement and workforce development.

Responsibilities

  • Crafting, implementing, and managing operational training programs that support eBay’s Authenticity Guarantee (AG) operations
  • Leading training initiatives across multiple functions
  • Partnering closely with Operations, Safety, Continuous Improvement, and Employee Engagement teams
  • Conducting scheduled audits of SOPs, assessments, training materials, and floor execution
  • Analyzing training performance trends and feedback to identify improvements
  • Serving as the training representative in cross-functional forums
  • Owning training benchmarks and reporting training performance

Requirements

  • Bachelor's degree or corresponding experience or higher from an accredited university
  • 4+ years experience in operational training, operational leadership, or team leadership
  • 5+ years of experience in a warehouse, distribution, or logistics environment
  • Lean Six Sigma Green Belt certification preferred
  • Proficiency in Microsoft Office, Google Workspace, and familiarity with Workday Learning Management Systems (LMS)

Benefits

  • Target bonus
  • Restricted stock units
  • Full range of medical benefits
  • Financial benefits
  • Various paid time off benefits, such as PTO and parental leave

Job title

Operations Training Lead

Job type

Experience level

Senior

Salary

$70,000 - $120,700 per year

Degree requirement

Bachelor's Degree

Location requirements

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