Food Service Supervisor overseeing staff and food safety for meals at Aramark. Producing schedules, maintaining inventory, and providing training to food service workers.
About the role
- Operations Associate responsible for optimizing systems and scaling operations at healthcare benefits startup Clasp. Collaborating with cross-functional teams to enhance workflows and client experiences.
Responsibilities
- Lead client onboarding and serve as the operational point of contact throughout the setup process
- Coordinate group builds and data setup to ensure accuracy and timely activation
- Oversee integration configurations (e.g., carrier feed connections) and troubleshoot as needed
- Own key operational workflows end-to-end, measuring performance and identifying opportunities for automation or scale
- Analyze support trends, operational bottlenecks, and data quality issues to design actionable solutions
- Partner with Product and Engineering to translate business needs into system requirements and process enhancements
- Drive cross-functional initiatives, such as improving client onboarding efficiency, standardizing reporting, or developing new operational playbooks
- Gather partner and client feedback to identify patterns and surface insights for leadership prioritization
- Contribute to internal documentation and best-practice frameworks to support scale and team enablement
Requirements
- 2–4 years of experience in business operations, consulting, implementation, or customer success, ideally in a technology or startup environment.
- Experience with benefits, insurance, or HR technology platforms
- Strong proficiency in Excel and comfort working with large, messy datasets
- Working knowledge of SQL to pull, join, and analyze data across systems
- Strong organizational and project management skills
- Excellent communication and interpersonal skills
- Ability to multitask and thrive in a fast-paced, evolving environment
- Strong attention to detail
Benefits
- health insurance that is 100% covered
- a $5K office budget
- unlimited PTO
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