Strategy Manager for Digital Fleet & Operations Solutions at Caterpillar, leading strategic planning and execution initiatives with a focus on digital transformation.
About the role
- Ops Enablement Manager responsible for product and operations optimization. Leading global scalability and operational efficiency initiatives at Equinix.
Responsibilities
- Lead the Ops Enablement function, optimizing the intersection between product and operations to ensure global scalability, operational efficiency, and a consistent customer experience
- Drive harmonization and governance across regions and functions, acting as a central enabler for transformation
- Oversee Ops Readiness and Quality Assurance, ensuring new products, services, or changes are introduced into production in a controlled, reliable, and supportable state
- Consolidate and manage monitoring and tooling teams globally, delivering unified observability and management frameworks
- Validate operational workflows, documentation, and readiness criteria, driving continuous improvement through analysis of operational metrics and KPIs
- Foster collaboration with regional operational areas to identify gaps and implement corrective actions
- Build and maintain a diverse talent pipeline aligned with strategic goals
- Promote standardized processes and procedures across all regions, ensuring best practices are integrated into operational design and execution
- Collaborate with cross-functional teams to ensure alignment and drive best practices, avoiding silos in practices and operating model.
Requirements
- Extensive experience in managed services operations, enablement, and quality assurance leadership roles
- Proven track record in leading organizational change initiatives, particularly regarding process improvements, technology implementations, and service enhancements
- Deep understanding of monitoring, tooling, automation, and operational readiness frameworks
- Experience in building and leading high-performing, service-oriented teams
- Strong knowledge of IT infrastructure, cloud computing, and operational best practices
- Experience in financial planning and execution, with a focus on CAPEX and OPEX efficiency
- Substantial experience in cross-cultural working environments.
Benefits
- Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. • Competitive salary.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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