Hybrid Operations Associate

at Lawhive

• Job title: Operations Associate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: £27,000 - £30,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Poole, United Kingdom

About the role

• Operations Associate at Woodstock Legal Services facilitating business support across various teams. Ensuring smooth operations and collaboration in a hybrid work environment.

Responsibilities

• Deliver broad business support across a variety of different teams including facilities, people operations, IT coordination, internal events, and policy development.
• Coordinate repairs and manage service contracts to keep our two office locations running efficiently.
• Support on-site Health & Safety compliance.
• Assist with remedial actions following internal or external fire and H&S assessments.
• Help maintain safe, welcoming, and high-performing work environments across both office locations.
• Act as the primary liaison with our external IT provider to ensure new joiners are fully equipped and ready from day one.
• Coordinate logistics for learning and development programmes and internal training days.
• Contribute to employee engagement, wellbeing initiatives, and recognition activities that strengthen our culture.
• Support the marketing team in delivering memorable internal events, including our Christmas party, summer celebration, and awards evening.
• Assist with contract management for our external IT provider.
• Authorise support tickets and attend quarterly review meetings.
• Provide hands-on support with on-site IT setup for meetings and events.
• Support drafting and updating key business policies.

Requirements

• Are highly organised and comfortable managing multiple priorities.
• Can work independently while also being a collaborative team player.
• Have strong interpersonal and communication skills.
• Enjoy variety and adapt quickly in a fast-paced environment.
• Take pride in being reliable, detail-oriented, and solutions-focused.
• Nice to Have: Experience working in or with law firms serving professional services clients.
• Nice to Have: Previous experience in an operations function within a professional services firm.

Benefits

• 💰 Meaningful early-stage equity at one of Europe’s fastest growing startups
• ✈️ 33 days’ annual leave (25 + bank holidays) plus your birthday off
• 💰 Pension contribution via Nest
• 💷 20% off legal fees through Lawhive
• 💻 Top-spec Macbook
• ⛳️ Regular team building activities and socials!