Assistant Multi - Unit Manager providing operational support and oversight for retail operations. Key management layer between Shift Managers and Multi - Unit Management ensuring performance metrics accountability.
About the role
- IT Infrastructure Manager overseeing engineering teams and developing infrastructure solutions in a hybrid work environment. Role involves collaboration across various IT disciplines for high-quality system delivery.
Responsibilities
- Lead all engineering and administrative team members in development of next generation infrastructure and system solutions
- Collaborate with IT leadership, engineers, administrators, and security teams to ensure highly available, secure, and responsive IT systems
- Manage the sunsetting of legacy applications/systems and implement new technologies
- Oversee team by supervising, guiding, and directing employees
- Collaborate with engineers and IT Director in infrastructure modernization efforts
- Work with engineers and administrators to build robust DR procedures and exercises for all business systems
- Ensure compliance with HIPAA and manage SLAs with engineers
- Provide afterhours support as needed for critical systems
Requirements
- Bachelor's Degree in Information Systems, Information Technology, Computer Science or related degree
- Strong experience in Azure cloud environments including IaaS, PaaS, and Virtual Desktop
- Strong experience in Microsoft Windows Server (2012, 2016, 2019), On-premise Active Directory, and AD services including Group Policy, DNS, DHCP
- Strong experience in Microsoft 365 systems - Exchange, Teams, SharePoint, OneDrive
- Strong experience in network routing protocols and best practices
- Strong experience in Cyber Security related to Microsoft technologies DLP, AIP, Cloud App Security, O365 Content search, Audit
- Strong experience in VMware ESXi servers, vCenter and Horizon VDI
- At least 2 years of direct team and people management experience
- Willing to travel up to 25% and occasionally work evenings and weekends
Benefits
- Competitive pay
- Comprehensive benefit plans
- Generous Paid Time Off
- 401(K) with company match
- Tuition reimbursement
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