Senior Enterprise Architect providing project - focused architectural guidance for S/4HANA. Seeking to boost competitiveness and economic efficiency through innovative IT solutions.
About the role
- IT Support Specialist acting as the first point of contact in Munich for IT-related inquiries. Supporting the digital transformation at E.ON and collaborating with internal and external teams.
Responsibilities
- Point of contact at the IT walk-in center in Munich for IT inquiries and incidents.
- Support additional walk-in centers and occasional travel to other locations.
- Act as the interface between external service providers, internal product teams and employees.
- Identify and escalate process improvements and technical challenges.
- Collaborate with the IT team to optimize products.
- Handle incidents and service requests and maintain IT equipment.
- Identify and deliver practical training for IT end users.
Requirements
- Several years of experience in IT support.
- Comprehensive IT knowledge and a hands-on mentality.
- Experience with Windows 11, macOS, iOS, printers and drivers.
- Strong communication skills and service-oriented mindset.
- Enjoy problem solving and have a passion for innovation.
- Solid understanding of processes and opportunities for optimization.
- Team player with enthusiasm for new technologies.
- Fluent in German and English.
Benefits
- Hybrid working: combination of office and home office.
- Up to 20 days per year in workation mode within Europe.
- 30 days of vacation per year plus Christmas Eve and New Year’s Eve off.
- Option to exchange part of salary for additional vacation days.
- Company fitness program to support employee health.
- Mobility solutions: car and bike leasing as well as a subsidized Deutschland-Ticket.
- Company pension scheme and a comprehensive insurance package.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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