Assistant General Manager assisting in complex restaurant management operations for HMSHost with a focus on high operational standards and team supervision.
Responsibilities
Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders
Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
Actively ensures all associates take all mandated rest breaks and meal periods
Ensures display areas are appropriately clean, stocked, and visually appealing
Ensures all equipment is in good working order
Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
Places orders for individual units, receives goods, processes invoices
Ensures that the company has most current contact information for all associates working in the restaurant.
Requirements
Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
Benefits
two weeks of paid vacation, which begins accruing immediately upon hire
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