Online Experience Advisor at DriveTime contacting customers interested in vehicle purchases. Utilizing an online database to set appointments and provide high quality customer service in a hybrid setting.
Responsibilities
Contact customers interested in purchasing a vehicle
Work from a centralized location
Utilize an online database to service potential customers
Set appointments and achieve appointment goals
Communicate via DriveTime platforms including text, chat, and email
Develop professional relationships with customers and dealerships
Explain steps of the sales process to customers
Maintain positive relationships with team members and Sales team/dealership employees
Conduct business within DriveTime policies and procedures
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