Construction Manager leading construction activities for Rebuilding Together Greater Florida. Managing projects from permitting to closeout while ensuring compliance with all safety and quality standards.
About the role
- Process Manager managing Configuration and Change Management at Dräger, focusing on operational responsibilities in global IT processes. Engaging with stakeholders and improving IT governance practices.
Responsibilities
- Execute and enforce the Configuration Management process, including maintenance and updates of the Configuration Management Database (CMDB)
- Ensure a smooth Change Management process, including monitoring, supporting and approving approval processes via the CAB (Change Advisory Board) and promoting continuous improvements
- Develop and implement a roadmap for comprehensive and agile Configuration and Change Management in accordance with ITIL best practices
- Act as the primary point of contact for internal and external stakeholders on all operational matters
- Maintain, improve and implement processes within the ITSM solution and produce reports
- Deliver training and provide operational support for colleagues and external partners, including creating user manuals and work instructions
- Participate in cross-functional projects as the operational expert for Configuration and Change Management and represent process-related topics
Requirements
- Degree in an IT-related field or completed vocational training as an IT specialist (Fachinformatiker) or equivalent
- Professional experience in IT Service Management (particularly Configuration and Change Management)
- Experience with ITSM tools covering configuration, change management, reporting and IT service management
- Strong understanding of ITIL v3 or ITIL v4
- Familiarity with IT governance, compliance and audit requirements
- Business-fluent German and English
- Enthusiasm for working in an agile team with an English-speaking Product Owner
Benefits
- Attractive salary according to the applicable collective agreement, including various special payments
- 30 days' annual leave plus company-regulated special leave days
- Flexible working hours
- Remote/mobile working possible
- Sabbatical
- Contributions to (company) pension schemes
- Company laptop
- Individual onboarding and induction
- Professional development opportunities and coaching
- Private leisure and continuing education programs
- Company sports and preventive health courses
- Health center and gym
- On-site daycare and parent-child offices
- Family service with a 24/7 emergency hotline
- Subsidized company cafeteria
- Good transport connections & parking
- Attractive insurance benefits via our affiliated broker (Mapra Assekuranzkontor GmbH)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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