Wundmanager providing professional care for chronic and difficult - to - heal wounds in a specialized home care setting. Joining a dynamic team with a focus on improving patient quality of life.
About the role
- Solution Deployment Manager onboarding multiple clients to Docebo's AI-powered learning platform. Collaborating with Help Desk Specialists and Customer Account Managers to ensure successful onboarding.
Responsibilities
- Deal with customers from different countries, managing multiple projects concurrently;
- Consult and Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding.
- Develop/monitor overall implementation schedule (including all functional, customiSation and integration/technical projects) to meet client objectives
- Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments.
- Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation
- Prevent, identify, quantify, and communicate risks internally and externally
- Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets
Requirements
- **Fluent in German both written and spoken**
- Fluency in English both written and spoken
- Great understanding of consulting processes and software implementation
- Experience in an IT Project Manager role or in IT service implementation and delivery
- Experience working with clients in the ‘Large Accounts/ Enterprise’ space
- A natural inclination to resolve customer problems and help them be highly successful.
- Ability to travel as required
- Experience in HR/ E-Learning / Learning Management industry is preferred
Benefits
- Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you
- Employee Share Purchase Plan
- Career progression/internal mobility opportunities
- Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
- WeWork partnership and “Work from Anywhere” program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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