Senior Expert Operations & Tech overseeing KPI developments and driving operational excellence at leading European bike retailer. Requires experience in operations, process management, and strong analytical skills.
About the role
- Operations Manager responsible for ensuring productive operations and business analysis in a fintech company. Collaborating with global teams and optimizing local integrations for improved performance.
Responsibilities
- Formulate business strategies in terms of Structures, Costs, Business capabilities for each of the countries we operate
- Implement efficient processes and look for new opportunities
- Oversee the implementation of technology solutions throughout the organization
- Manage relations and negotiations with partners and local acquirers
- Evaluate risk and lead quality assurance efforts
- Analyzing performance results and optimize accordingly
- Understand dLocal operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.
- Work closely with the rest of the company to make their life easier, by providing the information they may need, such as: transactions information, feedback from our local providers and analysis on the current issues that may be affecting our clients and our local processes (audit, backoffice, etc).
Requirements
- Experience in the payments industry
- Someone open to constant change in an ambiguous, fast-paced environment, a self-starter, open to working across time zones with teams all over the world
- Experience leading a team
- Knowledge of data analytics and reporting
- Knowledge of SQL required
- Familiarity with all business functions, including legal, finance, product and IT
- Outstanding presentation, reporting and communication skills
- Attention to detail
- Curious profile and positive attitude
- Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time
- Ability to work with tight deadlines
- Fluent in written and verbal English.
Benefits
- Flexibility: We have flexible schedules, and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world, coworking with your team? We’ve got your back!
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Operations Specialist managing material management and operational processes for Oxford Instruments in the Americas region. Collaborating with teams across manufacturing and client services to create efficiencies and meet service targets.
Operations Manager responsible for driving operational excellence at Sanlam Fintech. Optimizing credit ecosystem and supporting business growth through performance management and reporting.
Operations Associate responsible for optimizing systems and scaling operations at healthcare benefits startup Clasp. Collaborating with cross - functional teams to enhance workflows and client experiences.
Operations Associate at Woodstock Legal Services facilitating business support across various teams. Ensuring smooth operations and collaboration in a hybrid work environment.
ERP Operations & Systems Owner responsible for operational excellence and data quality at BLACKROLL®. Collaborating with teams to ensure scalable ERP processes and efficiencies.
Operations Specialist driving operational excellence and supporting the Data Services Enablement team. Ensuring efficient processes and high - quality service delivery across the organization.
Workforce Planner responsible for demand forecasting and colleague scheduling in banking operations. Managing performance reporting and ensuring optimal service levels.
Ops Enablement Manager responsible for product and operations optimization. Leading global scalability and operational efficiency initiatives at Equinix.
Werkstudent:in für Operations & Growth im ClimateTech - Startup ecopals. Unterstützung in Marktanalysen, Wachstum und strategischen Projekten zur nachhaltigen Infrastruktur.