Client Accounts Operations Lead at DLA Piper providing comprehensive billing support and resources. Managing billing operations and teams while ensuring accuracy and compliance in billing processes.
Responsibilities
Provide temporary managerial support in the absence of designated regional managers
Provide temporary functional supplemental senior-level billing resources
Be the Subject Matter Expert to help provide legal billing surge support for several regional billing teams / managers
Review data for accuracy prior to submitting
Research and resolve electronic billing rejections
Maintain accurate description of all client billing requirements
Interact with billing department stakeholders to define solution requirements
Analyze legal billing process and supporting systems and develop business cases
Document and communicate functional and system requirements
Requirements
5 years of senior-level legal billing experience managing high volume billing portfolio
Excellent communication (verbal and written) and interpersonal skills
Advance billing experience with a major law firm in a finance or billing assignment
Expert level of knowledge and experience with direct billing or client accounts
Strong knowledge in Aderant Legal Billing accounting system
Proficient in e-billing applications such as e-Hub or Bill Blast
Minimum Education: High School Diploma or GED
Preferred Education: Bachelor’s degree in Business Administration, Accounting, Finance, or related field
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