Operations Team Leader overseeing Network Operations Centre for ARO, ensuring service stability and team coordination.
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Onsite Senior Contract Pharmacy Operations Specialist
Posted 1 hour ago
About the role
- Operations Specialist at Boston Medical Center supporting contract pharmacy and ADM program execution. Focus on operational workflows, shipment coordination, and audit readiness in pharmacy operations.
Responsibilities
- Provide dedicated operational support for Contract Pharmacy and Alternate Distribution Model (ADM) programs, ensuring accurate execution, timely fulfillment, and protection of existing 340B value.
- Manage day-to-day operational workflows for contract pharmacy programs.
- Support setup and maintenance of contract pharmacy 340B purchasing accounts with wholesalers.
- Coordinate with internal and external contract pharmacy administrators and pharmacy partners.
- Support audit readiness and documentation related to contract pharmacy operations.
- Review and approve invoices to ensure proper payment.
- Execute ADM workflows in alignment with contract terms and 340B compliance requirements.
- Investigate and resolve discrepancies impacting ADM value capture.
- Serve as the primary operational contact for ADM partners.
- Maintain clear documentation of ADM and contract pharmacy workflows.
- Prepare and place all orders in accordance with the set parameters.
- Maximize ADM potential while ensuring that the Covered Entity can operate without impact.
- Prepare all regulatory paperwork related to ADM orders.
- Own packing and shipping of ADM product to contract pharmacies across all programs.
- Ensure shipments are prepared accurately, securely, and in accordance with partner-specific shipping schedules, product handling requirements, and contractual service-level expectations.
- Coordinate shipment timing to ensure continuity of supply at contract pharmacy sites.
- Track shipments, resolve delivery issues, and maintain shipping documentation.
Requirements
- High school diploma or equivalent degree and strong mathematical skills
- Registration as a Pharmacy Technician with the Massachusetts Board of Pharmacy
- National pharmacy technician certification from either Pharmacy Tech Certification Board (PTCB) Adv. prior to role entry or obtain the PTCB Adv. certification within 6 months of hire
- Some college, and associates or Bachelor’s degree preferred
- 3-5 years of experience in 340B operations, contract pharmacy, ADM, specialty pharmacy, or purchasing operations
- Requires mathematical skills, knowledge of purchasing and material management
- Effective interpersonal skills to interact appropriately with hospital staff, colleagues, external partners, and others
- Working knowledge of 340B program as it relates to drug purchasing and operations
- Ability to solve complex problems related to drug purchasing, 340B utilization, or drug pricing
- Experience with Microsoft programs (i.e. MS Word, Excel, Outlook) and web browsers
- Experience with Pharmacy Management software preferred
- Experience with fulfillment, packing, and shipping workflows
- High attention to detail with strong analytical and problem-solving skills
- Ability to readily adapt to changes in schedule specifications, and work priorities as the business and customer needs demand
- Physical ability to lift heavy loads as required for handling medication orders.
- Must maintain the required level of competency to perform the essential duties and responsibilities.
Benefits
- benefits (medical, dental, vision, pharmacy)
- discretionary annual bonuses and merit increases
- Flexible Spending Accounts
- 403(b) savings matches
- paid time off
- career advancement opportunities
- resources to support employee and family well-being
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