Regional Operations Learning Specialist developing engaging training material for global audiences. Collaborating with SMEs and updating instructional content.
Responsibilities
Collaborate with other Operations Learning Specialists and subject matter experts (SMEs) to develop and update training materials.
Create and format engaging instructional content, including presentations, manuals, eLearning modules, videos, and quick-reference guides.
Apply instructional design principles and templates to organize and simplify complex topics for learners.
Participate in content review cycles and incorporate feedback into final deliverables.
Assist in applying instructional design models (e.g., ADDIE) to develop effective learning experiences.
Support content creation for both technical and non-technical audiences.
Help identify opportunities to improve learning outcomes through updated content, visual enhancements, or revised instructional approaches.
Assist with the building and updating of training materials to align with the requirements in the Digital University (LMS).
Monitor participation, completion data, and evaluation feedback to support reporting and content improvement.
Identify outdated content and flag it for archival or revision.
Work closely with SMEs, team members, and regional stakeholders to understand training needs and gather content requirements.
Requirements
Bachelor’s Degree or equivalent experience in Instructional Design, Education, Communications, or a related field.
2–3 years of experience developing training or instructional content, preferably in a corporate, technical, or operations environment.
Basic knowledge of instructional design principles and adult learning theory.
Proficient in Microsoft PowerPoint and other Microsoft Office tools.
Experience with eLearning authoring tools such as Articulate Storyline, Rise 360, or similar (preferred).
Strong written and verbal communication skills.
Attention to detail and ability to follow style guides and templates.
Comfortable working on multiple projects with shifting priorities.
Experience publishing eLearning content to SCORM.
Familiarity with video editing tools (e.g., Camtasia, Adobe Premiere) or image editing (e.g., Photoshop).
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