Hybrid Growth Analyst

Posted 2 days ago

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About the role

  • Drive revenue expansion by identifying and executing cross-sell, upsell, and adoption opportunities across the customer base.
  • Analyse customer and product data and regularly conduct customer research to uncover patterns, insights and opportunities that unlock monetisation potential.
  • Run structured testing and optimisation cycles, owning the experimentation for cross-sell and upsell and reporting on learnings and outcomes.
  • Collaborate with Product, Marketing, and BI to design and launch initiatives, supplemented by targeted high-touch actions for high-value accounts.
  • Establish a repeatable framework for cross-sell and upsell execution, ensuring consistent measurement, iteration, and operational discipline.
  • Occasionally contact high-value accounts to recommend relevant Dext solutions by showcasing the broader offering and gaining insight into their needs.

Requirements

  • A sharp, analytical thinker who can turn customer and product data into clear hypotheses and experiments.
  • Proven experience in driving monetisation, cross-sell, or customer expansion strategies, supported by solid experience in Growth, Customer Success, Engagement, or Consulting.
  • Strong ability to influence and align multiple teams, navigating both strategic and operational work with ease.
  • Solid with analytics, automation, and CRM tools and curious about and experienced with analytics and AI automation tools (e.g. Mixpanel, ChatGPT, n8n).
  • A customer-focused, commercially driven mindset, paired with proactive execution, adaptability, and collaborative behaviour.

Benefits

  • A competitive salary.
  • Flexible working.
  • 25 days off plus bank holidays, volunteering days, summer hours and a day off the week of your birthday.
  • Employer-paid private medical insurance and health cash plan.
  • Cycle to work scheme.
  • Payroll giving.
  • Income protection.
  • Mental health support through Help@Hand.

Job title

Growth Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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