Sales position in healthcare focusing on telemarketing and building trust with patients and family members. Working remotely after initial training period with performance-driven objectives.
Responsibilities
Outbound calling with drive: approx. 120 dials per day — your target is around 5 applications per day
Build trust: turn skepticism into reassurance — engage relatives and patients with empathy and persuasion
Compassionate consultation: provide telephone information about our unique range of care aids and personal emergency response systems
Support existing customers: handle follow-up questions and organizational matters with empathy and a solution-oriented approach
Documentation & communication: straightforward use of our internal software tools (full training provided)
Requirements
Enjoy talking to people and the ability to convey calmness and reassurance even in difficult moments
Empathy, active listening and solution-oriented thinking
Ideally some experience in consulting, customer service, care or healthcare
Very good German language skills, both spoken and written
Basic technical proficiency — comfortable using a laptop, headset and software tools
Benefits
A meaningful role with genuine responsibility through direct contact with those affected
First 1–2 weeks on-site, then fully remote — you only need a stable internet connection
We provide everything: laptop, headset, software tools
Flexible working with set hours
Intensive onboarding and ongoing support from our experienced team
Optional access to our WeWork coworking space at Potsdamer Platz, Berlin — for those who want occasional in-person collaboration and office atmosphere
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