About the role

  • Front Office Manager managing customer relations and administrative tasks in Munich Office. Leading the front office team and ensuring high-quality service for all clients.

Responsibilities

  • You support the site management with all administrative tasks and in active customer retention.
  • With your leadership skills you manage the Front Office team and coordinate reception activities.
  • You are a passionate host and the first point of contact for our customers at the front desk and in the coworking area.
  • Your further tasks include maintaining the CRM system, invoicing and invoice verification, as well as parts of order management.
  • With an eye for detail, you prepare reports and statistics, keeping track of costs and budget.
  • You serve as the interface to external service providers, customers and internal departments.

Requirements

  • You have completed training in a commercial field or in hotel management.
  • You can already look back on several years of relevant professional experience at reception or in a front desk role.
  • Invoicing, dunning and other accounting topics are not new to you.
  • You have already gained initial experience in professional staff leadership.
  • You shine as a great host with strong customer focus and organizational talent.
  • You can communicate confidently with customers and colleagues in German and English.

Benefits

  • 30 days of vacation per year for your rest and free time
  • Company pension plan to secure your future
  • Free Deutschlandticket for unrestricted mobility
  • OpenUp: access to coaching and personal development
  • Corporate fitness with Hansefit and Urban Sports Club
  • DO.Academy: e-learning and training at our locations
  • Free drinks and snacks for your well-being

Job title

Front Office Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job