Billing Team Lead overseeing a team of Billing Representatives at Waste Management. Ensure accurate and timely billing while collaborating with various managers and providing excellent customer service.
About the role
- E-Billing Coordinator overseeing electronic billing processes for domestic clients at Dentons US LLP. Requires experience in e-billing and strong analytical skills with law firm background.
Responsibilities
- Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security.
- Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information.
- Communicate all e-billing guidelines, and updates to key members of the Finance Team.
- Meet with billing attorney(s) or secretaries to discuss electronic billing processes.
- Generate and distribute e-billing reports on a weekly basis.
- Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
- Update and manage client websites
- Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines.
- Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
- Address all rejected invoices within two business days, once transferred from the billing coordinator.
- These duties may be ongoing or ad hoc in nature.
- Other duties as may be assigned to fully meet the requirements of the position.
Requirements
- 2+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub)
- Law firm experience preferred
- Experience with Elite Enterprise or 3E and ME-Billing applications
- Excellent verbal and written communication skills
- Self-starter that delivers superior customer service
- Must be detail-oriented with excellent organizational skills
- Ability to work in a fast-paced environment
- Flexibility to work overtime, as needed
Benefits
- medical
- dental
- vision
- 401k
- profit sharing
- short-term/long-term disability
- life insurance
- tuition reimbursement
- paid time off
- paid holidays
- discretionary bonuses
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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