Hybrid Program Manager – Financial Services Implementation

Posted last week

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About the role

  • Program Manager overseeing client implementations across hosted and on-premises payments solutions. Managing project lifecycles and coordinating cross-functional teams for successful delivery.

Responsibilities

  • Lead end-to-end implementation projects from initiation through closure
  • Develop and maintain project plans, work breakdown structures, schedules, and resource assignments using Microsoft Project, SmartSheet or equivalent tools
  • Facilitate governance meetings with clients and internal teams to communicate status, milestones, risks, and action items
  • Review project documents (SOWs, change controls, closures) to confirm scope and deliverables
  • Coordinate cross-functional teams including engineering, operations, infrastructure, delivery services, customer care, and client resources
  • Manage and status report regularly on hosted and on-premises implementations, including environment provisioning, deployments, configuration, data migration, user access, and validation
  • Identify and resolve project issues, monitor progress, and implement corrective actions
  • Drive process improvement and standardization across implementation projects

Requirements

  • Bachelors in Business, Mathematics or Computer Science and 5+ years experience or HS/GED and 9+ years experience
  • 5+ years project/program management experience with client-facing delivery
  • Experience with Microsoft Project or comparable project planning tools
  • 5+ years project management in FinTech, payments, treasury, or B2B implementations
  • Experience with hosted and on-premises deployments
  • Knowledge of financial workflows, payment rails, and treasury operations
  • PMP certification or equivalent project management credential

Benefits

  • Healthcare (Medical, Dental, Vision)
  • Paid Time Off, Volunteer Time Off, and Holidays
  • Employer-Matched Retirement Plan
  • Employee Stock Purchase Plan
  • Short-Term and Long-Term Disability
  • Infertility Treatment, Adoption and Surrogacy Assistance
  • Tuition Reimbursement

Job title

Program Manager – Financial Services Implementation

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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