Quality Improvement Safety Program Manager at Emory University supporting quality improvement and safety projects across department locations. Collaborating with clinical and administrative teams for optimized care delivery.
Responsibilities
Supports the planning, education and implementation of quality improvement and safety projects throughout the department's practice locations
Interventions will take place through inter-hospital collaboration, multidisciplinary communication, and the implementation/analysis of care delivery processes that impact quality metrics
Travel and access throughout the department locations is required
Serves as a resource for education and training regarding quality improvement, accreditation standards, internal process improvements, and external regulatory requirements
Monitors and evaluates the performance of value-based care programs, analyzing data to identify opportunities for improvement and optimizing program effectiveness
Oversees and implements value-based care initiatives and leads special projects to enhance the overall effectiveness and efficiency of the department's care delivery
Analyzes and presents clinical and non-clinical dashboard reports to the division as well as hospital leadership and staff
Collaborates with leadership to establish organizational quality goals
Partners with clinical leaders including designated quality leads, nursing leaders as well as cross-functional leaders throughout the organization
Leads communication with stakeholders and external parties
Leads and coordinates special projects to address specific challenges or opportunities within the organization, driving innovation and continuous improvement
Collaborates with multidisciplinary teams, including clinicians, administrators, external partners, and hospital staff to drive the successful implementation of value-based and care programs
Serves as a liaison between internal stakeholders and external partners to facilitate communication, collaboration, and data knowledge sharing related to departmental initiatives
Interprets and presents how data impacts hospital finance, accreditation, patient care workflows, and local and national performance benchmarks
Requirements
Bachelor's degree in life science, nursing, healthcare management, business, quality improvement science or related fields
At least seven years of experience in project management developing and leading quality assessment and performance improvement programs in a healthcare system
Experience with EPIC's electronic medical record system
Experience in implementing Epic, Six Sigma, Lean or IHI model of Improvement
Knowledge of applicable acute care quality, state, federal, and Joint Commission standards/regulations
Advanced degree in life science, nursing, healthcare management, business, quality improvement science or related fields (preferred)
Three years of experience in project management developing and leading quality assessment and performance improvement programs in a healthcare system or NICU (preferred)
Experience in Excel, Word, PowerPoint, SharePoint, and Microsoft Teams
Experience with QI Macros or similar SPC analytics program
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