Supporting the Service Desk team and assisting management as a Senior Service Desk Analyst. Driving customer satisfaction and providing guidance across Datacom with team collaboration.
About the role
- Leader of the SAP team in Southeast Asia driving growth and delivering SAP solutions. Engage clients, advise on industry practices, and manage implementation cycles.
Responsibilities
- Drive the growth of SAP business in the region
- Engage clients in workshops and interviews to analyze process and reporting requirements
- Advise clients on industry/cross-industry leading practices.
- Advise clients on SAP recommended processes and functions
- Design target state SAP solutions for clients
- Influence clients’ thinking in adopting leading/standard practices while developing target state
- Analyze application landscape to design interfaces to SAP solution
- Perform SAP configuration and tests
- Develop specifications for development of forms/reports/interfaces
- Lead consulting and client teams through the implementation cycle including planning and execution of testing, migration and cutover
- Support change management execution by developing training material, delivering training and supporting users post cutover
- Develop relationships with internal and external stakeholders
Requirements
- A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
- Good understanding of SAP implementation methodology.
- Consultant will require a minimum of 2 years of experience in SAP SD Module, preferably with 1 end to end full life cycle implementations
- SAP S/4 HANA experience is an advantage
- Demonstrated success in multi-cultural work environment.
- Sound understanding of business process, industry nuances and leading practices in area of focus
- Good communication and presentation skills in English to build relationship and work closely with client stakeholders
- Ability to facilitate effective workshops to lead target state design.
- Demonstrated excellence in conceiving and executing SAP solution
- Sound business acumen, teamwork and leadership qualities.
- Willingness to work outside of office base
Benefits
- Be a force for good and make a tangible impact
- Opportunities for personal learning and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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