Supporting the Service Desk team and assisting management as a Senior Service Desk Analyst. Driving customer satisfaction and providing guidance across Datacom with team collaboration.
About the role
- Analyst I producing high quality analytical data in a laboratory. Following SOPs and ensuring compliance with quality assurance protocols while handling samples.
Responsibilities
- Results oriented to produce high quality defensible analytical data, safely and on time by following applicable Standard Operating Procedures
- Perform analyses and complex sample preparation proficiently
- Gain full knowledge with respect to performing analytical procedures and related quality control techniques
- Review LIMS summary reports to plan and organize daily work
- Follow Standard Operating Procedures (SOP’s) when conducting following work:
- o Perform sample preparation and procedure prior to analyses
- o Perform some basic testing procedures
- o Identify any non-routine samples and seek guidance on procedures for handling
- Prepare standards and reagents and ensure adequate supplies are available by monitoring quantities
- Ensure a high level of accuracy in sample preparation and analysis
- Operate and maintain all necessary instruments and equipment to complete tasks (PC / Mac computers, pipettes, thermal cyclers, automated sequencers, liquid handling instruments, etc)
- Assess and correct problems with all laboratory operations according to SOP guidelines and ISO 17025 regulation criteria.
- Meet quality and TAT specifications required by the client and ensure samples are analyzed within holding time requirements
- Identify and document all known sample deviations, non-conformances, and/or process deviations and report to the Supervisor
- Employ proper laboratory techniques to minimize risk of mislabeling, sample mix-up and cross contamination between samples and other materials
- Provide input to corrective action procedures and report problems and Corrective Actions to the Supervisor
- Provide Supervisor/Manager with updates on workstation status including advance notification of any delays
- Evaluate and initiate problem solving in all areas of the laboratory
- Participate in developing Standard Operating Procedures and general work instructions
- Participate in the development / validation of new procedures and instruments, as required
- Monitor the laboratory to improve efficiencies and reduce costs in a continuous and ongoing fashion
- Support and comply with all Bureau Veritas policies, Quality System and Health & Safety program.
- Participate, when requested in lab and Health & Safety meetings
- Participate, when requested in internal and external audits
- Provide training and guidance to junior staff
- Maintain training records and relevant qualifications
- Keeps work area clean, neat and organized
Requirements
- Post-Secondary school education or equivalent experience
- Demonstrated success in the role of a Laboratory Technician
- Sound knowledge of sample handling procedures to ensure continuity and integrity of samples through compliance with laboratory procedures and quality assurance protocols
- Knowledge of, and experience with laboratory Occupational Health and Safety practices to handle hazardous materials by taking the necessary precaution
- Excellent manual dexterity, record keeping, calculations and problem solving abilities
- Flexible to perform varying duties to accommodate changing priorities
- Accurately follows Standard Operating Procedures (SOP’s) and instructions
- Detail oriented with accurate record keeping skills
- Good time-management, communication, multi-tasking and priority setting skills
- Strong computer skills
- Positive outlook with an ability to work in a fast-paced environment
- Adapts to a changing environment
- Works both independently and as part of a team
- Learns quickly.
Benefits
- All other responsibilities as assigned
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Leader of the SAP team in Southeast Asia driving growth and delivering SAP solutions. Engage clients, advise on industry practices, and manage implementation cycles.
TR Analyst supporting and enhancing global Total Rewards operations at Novo Nordisk. Handling compensation surveys and benchmarking for employee benefits in a dynamic team environment.
Board Certified Behavior Analyst at Texas ABA Centers implementing behavioral programs and supervising RBTs. Promoting high - quality care with a commitment to improving autism care and mentorship.
Analista de Departamento Pessoal Pleno at Fadami supporting HR functions and ensuring legal compliance. Focused on improving operations while collaborating closely with employees and management.
Senior Analyst supporting North American Growth Strategy & Corporate Development team. Driving execution of the 2028 Strategic Plan by identifying market opportunities and supporting M&A initiatives.
Laboratory Analyst operating various instruments for oil sands laboratory analysis in Fort MacMurray. Delivering high quality analytical data and participating in health and safety programs.
Group Treasury Senior Analyst improving treasury function at IVC Evidensia across Europe and North America. Key responsibilities include cash management, trade monitoring, and process efficiency.
Rebate Analyst at Judi Health supporting full - service pharmacy benefit management solutions. Handling client - level rebate payments and collaborating on data reporting infrastructure.
Sr. Price - to - Win Analyst joining Sparksoft to conduct competitive analyses and pricing strategies for federal government contracts. Collaborating with teams and delivering insights throughout the proposal lifecycle.