Technical Product Manager at DaVita harnessing ITSM ServiceNow platform capabilities. Managing strategic integrations and process improvements while ensuring best practices.
About the role
- ServiceNow Developer designing and implementing solutions at Deloitte Consulting Philippines. Collaborating with stakeholders and ensuring alignment with business goals while following best practices.
Responsibilities
- Design, develop, and implement ServiceNow solutions aligned with client requirements, using out-of-the-box capabilities and custom development where needed.
- Configure modules (e.g., ITSM, ITOM, HRSD), build workflows, and manage integrations with third-party systems via APIs or IntegrationHub.
- Collaborate with business and technical stakeholders to gather requirements, provide guidance on platform capabilities, and ensure solution alignment with business goals.
- Follow best practices for coding, documentation, security, and data management; support testing, deployment, and post-go-live activities.
- Recommend enhancements, identify opportunities for automation, and stay current with ServiceNow innovations and roadmap updates.
Requirements
- Bachelor’s degree in Software Engineering, Information Technology, or equivalent
- 2–4 years of hands-on experience with ServiceNow development and configuration across core applications (e.g. ITSM, HRSD, CSM).
- Strong understanding of JavaScript, Glide scripting, and ServiceNow platform architecture
- Experience with integrations using REST/SOAP APIs and understanding of web technologies (HTML, CSS, JSON, XML).
- Excellent communication and problem-solving skills, with the ability to work directly with clients and cross-functional teams.
- Demonstrated leadership and teamwork within or outside a work setting.
- Fluent verbal and written English language skills.
Benefits
- Rewards platform – your hard work won't go unnoticed at Deloitte!
- Training and development - at Deloitte we believe in investing in our best assets, the people!
- You will have access to world-class training and funding towards industry and other professional certifications.
- Receive support and mentoring to progress your career.
- You will have access to mentors and coaches who will help you pave a path for career progression.
- Benefits effective upon hiring including paid time off and holidays, health, and life insurance!
Job title
Job type
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Tech skills
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